ICANSTron INC. (hereinafter “the Company” or “ICANSTron”) respects and protects the personal privacy and data security of every customer, business partner, and website visitor. To help you understand how the Company's official website (https://www.icanstron.com) and its applications collect, process, use, and protect the data you provide, this Privacy Policy & Personal Data Protection Notice (hereinafter “this Policy”) has been established pursuant to Article 8 of the Personal Data Protection Act of the Republic of China (Taiwan) (hereinafter “the PDPA”) and related regulations.
1. Purposes and Legal Basis for Collecting Personal Data
In accordance with the “Specific Purposes and Categories of Personal Data under the Personal Data Protection Act” issued by the Ministry of Justice, the Company collects your personal data for the following statutory purposes:
- 002 Personnel management and review of technical staff qualifications
- 040 Marketing and promotion of manufacturer technical white papers
- 069 Contract, quasi-contract, or other legal relationship matters (including instrument purchasing, acceptance, and calibration maintenance)
- 090 Consumer and customer management and service (including corporate RFQ inquiries and after-sales support)
- 148 Online shopping and other e-commerce services (including ECPay payment and logistics checkout and e-invoice issuance)
- 157 Surveys, statistics, and research analysis (including daily quota statistics for the AI Spec Selector)
2. Categories of Personal Data Collected
When you use this website, request a quotation, inquire about engineering work, or check out online, the Company may collect the following data:
Name, phone number, mobile number, email address, shipping address, and communication records.
Last five digits of a financial institution account and ECPay transaction ID (credit card numbers are fully encrypted and processed by ECPay under PCI-DSS; the Company's servers never store full card numbers).
Taiwan tax ID (UBN, 8 digits), full company name, and registered business address (the legal basis for issuing B2B invoices with tax ID).
Job title, R&D department, project electrical specification requirements, and measurement conditions provided during engineering consultations.
3. Period, Region, Recipients, and Methods of Use
- Period: The Company's period of operation, the statutory retention period, or the retention period necessary for business operations.
- Region: The Republic of China (Taiwan) and other regions where the Company provides services.
- Recipients: The Company, partner logistics providers (T-Cat and Hsinchu Transport), ECPay, the Ministry of Finance e-invoice platform, and government agencies with legal investigative authority.
- Methods: Use by automated means or other non-automated computer transmission, in writing, by phone, and by email.
4. Data Subject Rights and Account/Data Deletion (Guideline 5.1.1)
Under Article 3 of the PDPA, you have the following rights regarding personal data held by the Company:
1. To inquire about or request access to your data, and to request copies.
2. To request supplementation or correction.
3. To request that collection, processing, or use be stopped.
4. To request deletion or destruction (the Company commits to permanently complete deletion within 3 business days of receiving your written or email request).
To exercise any of the above rights, please send your name, phone number, and request to our dedicated privacy email: privacy@icanstron.com
5. Data Transmission Security and Protection Technology
This entire website uses TLS 1.3 / SSL 256-bit high-strength encrypted communication. ECPay signature verification uses a timing-safe constant-time algorithm to defend against timing attacks. Our servers use zero-trust network isolation to prevent any unauthorized access or leakage.